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Marketing Automation Solutions Engineer

BrightWave, an Ansira Company, is on the hunt for a Marketing Automation Solutions Engineer to join the Technology Team in a high-visibility, high-stakes, high-impact role. This position works at the leading edge of email & CRM marketing technology while playing a key role in the success of all BrightWave clients. This individual will work within the Technology Team to design and implement solutions that drive a competitive edge for our clients through the innovative utilization of marketing technology.

Typical work-related activities include:

  • Close collaboration with Technical Campaign Managers, Client Services Teams, Marketing Strategists, & Developers to design and execute complex, data-driven marketing programs and automations
  • Deliver formal in-depth capability and configuration assessments of client’s marketing data & technology solutions
  • Interview key client stakeholders to understand current process/technology pain points and develop future state solution requirements
  • Author marketing data & technology optimization roadmaps for clients
  • Perform solution design for marketing automation platform implementations as well as migrations between platforms
  • Develop streamlined marketing performance reporting based upon data and email program requirements
  • Serve as one of BrightWave’s technical SMEs and assist with training for internal & external stakeholders
  • Define & present recommendations for executive level audiences relating to marketing data & technology
  • Work closely with account teams in auditing, shaping and guiding email programs for both enterprise B2C and/or B2B clients

Job Requirements

  • Excellent communication and presentation skills with technical, non-technical and executive audiences
  • 5+ Years’ experience with at least 2 of the following enterprise marketing automation platforms: Salesforce Marketing Cloud. Adobe Experience Cloud, Acoustic, Eloqua, Responsys, Marketo, Message Gears, Cordial, or a similar platform)
  • 3+ Years’ experience working in a fast-paced marketing agency or professional services environment
  • 2+ Years’ SQL experience; Ability to write, edit and troubleshoot custom SQL queries
  • 2+ Years’ experience assessing clients’ marketing data & technology environments and documenting optimization recommendations
  • Guided multiple marketing automation platform implementations and/or migrations for enterprise-level clients
  • Understanding of marketing database and data management technologies (both on-prem and cloud-based) as well as relational database architecture
  • Strong organizational skills and proactive manner
  • Uncanny ability to learn how to use new technology
  • Client-facing experience
  • Team player with strong interpersonal skills and the ability to articulate ideas clearly in both oral and written communication
  • Hands-on experience working with API calls
  • Proficiency in Microsoft Excel (Pivot Tables, Macros, VBA), PowerPoint, Word
  • Experience creating and building audience filters, looping blocks, content blocks, dynamic blocks, API posts, FTP import templates, UTM & other tracking parameters
  • Experience managing quality assurance/control (QA/QC) process and protocols for sign off on campaign deliverables including creating holdout groups, proofing groups, and adding a custom suppression list 
  • Experience with project management tools (Workfront, Basecamp, Microsoft Project, Teamwork, etc...) a huge plus
  • Extensive understanding of digital projects and email campaign requirements
  • Bachelor's degree in Advertising, Marketing, MIS, IT or related field strongly preferred



BrightWave, an Ansira company, was selected by the Atlanta Business Chronicle as a "Best Places to Work". BrightWave is recognized as best in class and the leading email and eCRM agency. We are a fast moving, high growth agency that is all about delivering remarkable results to our clients (which happen to be some of the best brands in the world).

If you'd like to be part of an award-winning, collaborative and downright fantastic team, then we look forward to hearing from you!

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